Due to the situation connected with the spread of COVID-19, we want to assure our customers that we are closely following the development of events, and are taking serious measures to maintain as much as possible the usual level of service in these challenging conditions.
Our decisions are guided by the directions issued by the Delaware Division or Public Health, where the American Qwintry warehouse is located. Recently, the local authorities issued an order to suspend the work of companies which are not essential to the state’s economy. This order does not apply to Qwintry as a logistics operator (essential business), and our warehouse continues to operate without any changes.
Nevertheless, we took all the necessary precautions to ensure safe storage of the parcels if we are urgently requested to stop work in connection with additional instructions from the authorities. This possibility seems highly unlikely currently (or: Currently, this possibility seems highly unlikely) but we are prepared to handle such a development of events. (worst case scenario is not something you want to write for a business - it is inappropriate).
Like the rest of the world, we cannot say exactly how the situation will develop, but Qwintry will continue to provide services as long as there are technical conditions for that, and currently we do have the opportunity to do that, as well as keep up the quality and reliability standards expected by our customers. We are monitoring the situation and make decisions in real time, informing our customers about delays that are inevitable at the moment. You can find out more from the Qwintry and Banderolka pages on social media.